People First, Mission Second: How to Recruit, Train, and Retain Volunteers

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Churches and other non-profit organizations could not exist without a strong volunteer workforce. Yet many organizations struggle to maintain an adequate volunteer corps to provide the services needed with excellence and enthusiasm. In this course, Ray Deck, drawing on his first-hand experience, addresses how to solve these problems. Ray is the Founding Director of Skookum Kids, a first-care provider for children entering the foster care system. Skookum Kids trains volunteers to serve both prospective foster parents and the children awaiting placement. Ray’s “secret” to this successful ministry is a volunteer recruitment, training, and management system that puts people first and mission second. Take care of your people and the people will take care of the ministry. This course is full of practical approaches to developing and maintaining a successful volunteer funnel to facilitate the process through a constant process of evaluation that leads to action. Ray firmly believes that such a system can be developed and used by any volunteer-based organization. This course will show you how.